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  • WARRANTY

  • LOST PRODUCT

  • STOLEN PRODUCT

  • CLEANING CARE

  • WARRANTY REQUEST

| What is your Lifetime Warranty? 

Southern Recognition, Inc. proudly backs every championship and letterwinner ring, pendant, and watch with the industry’s strongest 100% lifetime warranty.
 

Our warranty protects against defects in materials and craftsmanship—including the metal, stone, finish, and sizing (including future resizing). Covered components will be repaired at no cost, or replaced if found defective under normal use. We also provide free replacement of damaged simulated birthstones. (Please note: genuine stones, custom-cut stones, and diamonds are not included in this coverage.)
 

What do I do if I lose my ring? 

Southern Recognition, Inc. is not responsible for lost or stolen championship or letterwinner rings, pendants, or watches. Replacement products may be available for purchase and are subject to additional fees.

What do I do if my ring is stolen?

Southern Recognition, Inc. will cover a portion of the replacement cost for championship or letterwinner rings, pendants, or watches reported stolen. Requests must be submitted in writing to Support@SouthernRecognition.com within four (4) years of the original order ship date. After the four-year period, stolen items may be subject to full replacement cost. All stolen replacement requests must be accompanied by an official police report.

How do I clean my ring?

To maintain the beauty and luster of your jewelry, wash it gently in lukewarm water with a mild detergent (dawn dish soap), then rinse thoroughly and dry with a soft, clean cloth. Avoid using brushes, sharp instruments, or rough cloths, as these can cause scratches. Because each of our rings contains handset stones, ultrasonic cleaners should never be used, as they may loosen stones and cause damage.


To further protect your jewelry from permanent harm, avoid any contact with mercury or harsh acids. Their effects on silver and gold are severe and irreversible, so always remove your jewelry before exposure to these harmful agents.
 

I would like to get my jewelry serviced

Championship rings, letter-winner rings, or watches needing warranty repairs should be returned to your Southern Recognition, Inc. team. Please contact Champions@SouthernRecognition.com to confirm the required address for warranty related issues.

 

Please Note: Southern Recognition, Inc. lifetime warranty does not apply on championship rings, championship pendants, letter-winner rings, or watches deemed by manufacturing to be the subject of ‘extreme or excessive wear and tear.’ These rings or watches may be subject to complete replacement cost.

| Frequently Asked Questions

We know details matter. That’s why we’ve pulled together answers to the most frequently asked questions. Still need more? Our team is always here to give you the clarity and confidence you deserve! 

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Last updated: November 2025

01.  My jewelry needs to be serviced

Championship rings, letterwinner rings, or watches requiring warranty repairs should be returned directly to your Southern Recognition, Inc. team. Please contact Champions@SouthernRecognition.com to confirm the correct address for warranty-related submissions.

 

Please note that Southern Recognition, Inc.’s lifetime warranty does not cover championship rings, championship pendants, letterwinner rings, or watches that, in the judgment of manufacturing, have been subjected to extreme or excessive wear and tear. Such items may be subject to full replacement cost.

02.   Status of Warranty or Repairs

Your championship deserves the best care. For updates on your warranty repair or replacement, reach out to champions@southernrecognition.com. We will guide you every step of the way to ensure your ring, pendant, or watch is back in champion-ready condition.

03.  How can I get my finger sized?

We recommend having your finger professionally sized, either by a Southern Recognition, Inc. team member or a trusted jeweler, to ensure the perfect fit for your championship or letterwinner ring.

04.  Can my championship ring be resized?

Your ring is crafted to your specifications for daily wear, but changes in weather or physical activity can affect finger size. We recommend wearing your ring for a while before deciding on a size adjustment. If you still feel a different size is needed, we are happy to assist with resizing. Please contact Support@SouthernRecognition.com to begin the process.

 

Once your ring is received by the Southern Recognition, Inc. team, the resizing process typically takes 2–8 weeks. Our manufacturing team will determine the best approach to ensure the perfect fit.

05. Besides rings, what other items can Southern Recognition, Inc. make?

In addition to championship and letterwinner rings, Southern Recognition, Inc. crafts pendants, watches, belt buckles, lapel pins, bracelets, challenge coins, and necklaces. Every piece is made with the same precision and attention to detail as our rings, so your achievements are celebrated in style.

06.  How much do championship rings cost?

Southern Recognition, Inc. understands that budgets vary, and we can design championship rings at a range of price points. You didn’t cut corners to win your championship - so don’t settle for a company that cuts corners in design, manufacturing, or delivery. Our goal is to create a unique, high-quality ring that celebrates your achievements and honors your success. We’ll work closely with you to design a ring that is both affordable and exceptional.

07. Do you work with fraternities and sororities?

Yes, we do! From Greek Week victories to chapter milestones, we design custom rings that honor your traditions, achievements, and lifelong bonds. Our team works closely with you to capture your organization’s identity, ensuring your ring is a true symbol of pride and brotherhood/sisterhood.

08. What happens if I make a mistake on an order?

We get it—mistakes happen! If you notice an error within 24 hours of submitting your order, we’ll fix it at no cost. After 24 hours, changes may still be possible, but they are subject to a revision fee since production is already underway.

Contact Us

 At Southern Recognition, every connection starts with commitment. Our team takes full ownership of the process, ensuring every detail is cast in metal and set in stone. Let’s connect and turn your championship vision into reality

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Every ring we craft celebrates hard work, honor and legacy 

Trusted by champions for over 100 years.

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